English version for touroperators

We are specialised in all aspects of training for tourguides worldwide and have done so since 1994. Our primary focus is to implement professionalism and understanding into the tourguides to prepare them for the specific requirements and expectations of German speaking clients as well as building their knowledge of German travel law, psychology and other social skills.

Our Basic Training Programme (2-5 days) includes the following topics, all of which are focused on your German clients.

• German Travel Law
• Preventing and handling complaints
• Conflictmanagement and psychology
• Rhetorics and modern didactical skills
• Guiding Hiking-and Trekking-Tours
• The tourism scene of Germany
• Special CI of your partners in Germany

Any other "special needs" of your company can be fulfilled. Don′t risk quality but save money: adapt your guides to the needs of today! Let T&P be your partner for your individual T&P-Training in your country!

For further information please contact us, e.g. by e-mail: info@travel-and-personality.de

© 2011 Travel & Personality | info@travel-and-personality.de | Telefon +49 (0)711 75 86 777